Patient Participation Group

Join our Patient Participation Group

Have your say to improve our services

Our Patient Participation Group, or PPG for short, is run by volunteer patients and our management team to help strengthen the relationship between the practice and you, our patients.

Your PPG contributes ideas, feedback and suggestions to improve patient experience.

All registered patients are welcome to contribute to the Patient Participation Groups.

Please do consider joining. Please fill in this form and our PPG chair will be in touch. Alternatively, come into reception and leave a message for one of our managers.

Wednesday 10th July 2024 – Baring Road Site
Monday 9th September 2024 – Rushey Green Site
Wednesday 23rd October 2024 – Baring Road Site
Monday 9th December 2024 – Rushey Green Site
Wednesday 5th February 2025 – Baring Road Site

About Patient Participation Groups

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.
You have been to the surgery as a patient, parent, carer or friend.
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.
You will also gain a better understanding of the NHS, and gather feedback from other patients.
We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.
The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please contact the practice.